Upgrade from SessionStack

One platform, not one feature.
Everything SessionStack is missing.

AI-powered session insights, heatmaps, A/B testing, form analytics, surveys, and error logging — a complete analytics suite at transparent pricing.

AI Session Insights All 0
Scrolled pricing page 4 times without clicking any plan. Likely confused by tiers.
🇹🇭 184.22.60.41 · 6 pages · 3m 18s
Power user: opened 11 pages, compared 3 products, added 2 to cart.
🇬🇧 203.0.113.22 · 11 pages · 7m 42s
Checkout timed out after 30s loading spinner. User bounced immediately.
🇩🇪 91.198.44.7 · 2 pages · 0m 51s
Loved by product teams at companies everywhere
Shopify eBay MediaFire Heroku Salesforce SiriusXM Segment Cisco Michaels WordPress Shopify eBay MediaFire Heroku Salesforce SiriusXM Segment Cisco Michaels WordPress

AI watches every session so you don't have to

Stop scrolling through thousands of recordings hoping to find something useful. Inspectlet's AI reviews every session automatically, surfacing rage clicks, errors, drop-offs, and the moments that actually matter.

SessionStack doesn't have AI insights. You're searching recordings manually.

Learn more about AI Insights
Recommended Sessions All 0 Engaged 22 Confused 5
Rage-clicked “Add to Cart” 7 times on /products/pro-plan, then abandoned checkout.
🇺🇸 72.34.91.205 · 8 pages · 4m 12s
2 hours ago
Completed full onboarding: installed tracking code, verified first session, explored heatmaps.
🇬🇧 51.142.78.33 · 14 pages · 9m 05s
5 hours ago
Signup form abandoned at email field after 3 failed validation attempts.
🇩🇪 85.214.60.12 · 3 pages · 1m 28s
1 day ago
JavaScript error on /checkout crashed the payment form. User refreshed twice and left.
🇨🇦 198.51.100.7 · 5 pages · 2m 44s
1 day ago
New Conversation
Frustration rates this week
Mobile user sessions
Signup funnel analysis
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Ask anything about your users

Type a question in plain English and get instant answers backed by real session data, live analytics, and replay links. No SQL, no dashboards to configure — just ask.

SessionStack doesn't have an AI assistant.

Learn more about Ask AI

Inspectlet vs SessionStack

Everything SessionStack has, plus everything it doesn't.

Feature
Inspectlet
SessionStack
AI Session Insights
Ask AI
Magic Search
Heatmaps
Form Analytics
A/B Testing
Feedback Surveys
Session Replay
Error Logging

Transparent pricing. Complete platform.

Everything you need in one tool, at prices you can see upfront.

Inspectlet
All features included in every plan
  • Free $0/mo
  • Micro $39/mo
  • Startup $79/mo
  • Growth $149/mo
  • Accelerate $299/mo
Session replay, heatmaps, AI, A/B testing, form analytics — all included
SessionStack
Session replay focused
  • Free $0/mo
  • Launch $79/mo
  • Scale $129/mo
No heatmaps, no A/B testing, no surveys, no form analytics

Why teams switch from SessionStack

SessionStack does one thing: session replay with error tracking and co-browsing. When your team needs more, you start adding tools. Here's why teams consolidate onto Inspectlet instead.

One feature vs. a complete platform

SessionStack is primarily a session replay tool. It records user sessions, tracks JavaScript errors, and offers co-browsing for support teams. That's the full product. There are no heatmaps to show where users click or how far they scroll. There's no A/B testing to experiment with design changes. There are no surveys to collect user feedback. There's no form analytics to diagnose field-level drop-offs.

When your team outgrows basic session replay — when a product manager asks "where do people click on this page?" or a designer wants to test two layouts — SessionStack can't answer. You end up buying Hotjar for heatmaps, Optimizely for A/B tests, and Typeform for surveys. That's three extra vendors, three extra bills, three extra scripts on your site. Inspectlet replaces all of them with a single platform where every data point is connected.

Session replay is just the beginning

SessionStack offers session replay, error tracking, and co-browsing — a solid foundation. But modern product teams need more: heatmaps to see aggregate click and scroll patterns, A/B testing to validate fixes, form analytics to diagnose field-level drop-offs, and surveys to capture qualitative feedback. Each missing capability means another vendor, another bill, and another integration to maintain.

Inspectlet bundles all of these into a single platform. Every plan — including the free tier — includes session replay, heatmaps, AI insights, A/B testing, form analytics, surveys, and error logging. One tool, one login, one bill.

No AI, no automation

SessionStack has no AI session insights, no AI assistant, and no automatic frustration detection. Finding important sessions means manually searching, filtering, and watching recordings. You're the one deciding which sessions matter, one at a time.

Inspectlet's AI Session Insights watch every session automatically — identifying rage clicks, errors, form abandonment, and unusual navigation. Ask Inspectlet AI lets you type questions in plain English and get answers backed by real session data. Instead of spending hours hunting through recordings, you open your dashboard and the important sessions are already flagged with explanations of why they matter.

Missing the visual analytics layer

Without heatmaps, you can't see aggregate patterns. You can watch individual session replays, but you can't answer "where do most users click on this page?" or "how far do people scroll before leaving?" You're limited to anecdotal evidence from single sessions rather than statistical evidence from thousands.

Inspectlet adds eye-tracking, click, and scroll heatmaps that work dynamically with modern single-page applications. The heatmap renders on the actual live page — not a static screenshot — so every tab, modal, infinite scroll, and dynamically loaded element is captured accurately. You get both the individual detail of session replay and the big-picture clarity of heatmaps in one tool.

Who should choose which?

Both tools exist for a reason. Here's an honest breakdown.

Choose SessionStack if…
  • Co-browsing is a critical feature for your customer support workflow
  • Your team exclusively uses session replay for support ticket investigation
  • You're in an enterprise environment that specifically requires SessionStack's compliance certifications
  • You only need session replay and error tracking — nothing else
Choose Inspectlet if…
  • You need a complete analytics platform, not just session replay
  • You want heatmaps, A/B testing, form analytics, and surveys alongside replay
  • You want AI that watches sessions and surfaces important insights automatically
  • You want transparent, published pricing with a free tier to start
  • Your team includes product managers, UX designers, or marketers — not just support
  • You want AI-powered analytics that surface insights automatically

Switching takes 15 minutes

No complex migration, no data loss, no downtime. You can even run both tools in parallel.

1
Sign up for a free Inspectlet account
No credit card required. Your free plan includes session replay, heatmaps, AI insights, and every other feature — so you can evaluate with full access.
2
Add the one-line tracking script
Copy and paste the Inspectlet snippet into your site's <head> tag, just like you did with SessionStack. It works alongside SessionStack with no conflicts — run both simultaneously while you evaluate.
3
See data immediately
Within minutes, your first sessions start recording. AI Session Insights begin analyzing behavior automatically. Heatmaps start building. No setup, no configuration, no waiting.
4
Remove SessionStack when you're ready
Once you're confident in the switch, remove the SessionStack snippet. That's it. Your entire analytics workflow — replay, heatmaps, A/B testing, form analytics, surveys — now runs through one platform.

Frequently asked questions

Is Inspectlet a good alternative to SessionStack?
Yes. Inspectlet offers everything SessionStack does — session replay and error tracking — plus heatmaps, A/B testing, form analytics, surveys, AI Session Insights, and Ask Inspectlet AI. It's a complete analytics platform rather than a session-replay-focused tool — with every feature included at every tier, including the free plan.
Does Inspectlet have co-browsing?
No, Inspectlet doesn't offer real-time co-browsing. If co-browsing is essential for your support team, SessionStack has an advantage there. However, Inspectlet's session replay with AI Session Insights helps support teams understand what happened without needing a live session. AI automatically flags error sessions and frustration patterns, making it faster to diagnose issues than watching full recordings or joining a co-browse.
What does Inspectlet have that SessionStack doesn't?
Inspectlet includes heatmaps (eye-tracking, click, and scroll), A/B testing with a visual editor, form analytics with field-level drop-off data, feedback surveys, AI Session Insights that automatically surface important sessions, Ask Inspectlet AI for plain-English analytics queries, and Magic Search with pill-based visual filters. SessionStack offers session replay, error tracking, and co-browsing.
How does SessionStack's pricing compare to Inspectlet?
SessionStack offers Free, Launch ($79/mo), and Scale ($129/mo) plans focused on session replay and co-browsing. Inspectlet starts free and ranges up to $299/mo, with every feature included at every tier — session replay, heatmaps, AI insights, A/B testing, form analytics, surveys, and error logging. Both offer free tiers, but Inspectlet's free plan includes the full feature set.
Can I run both tools during an evaluation?
Yes. Both tools work via JavaScript snippets and can run simultaneously without conflicts or performance issues. Many teams install Inspectlet alongside SessionStack for a side-by-side evaluation period before making a decision. You can compare recording quality, feature depth, and workflow fit firsthand.
Does Inspectlet work for customer support use cases?
Yes — support teams use session replay to see exactly what a user experienced before submitting a ticket. AI Session Insights automatically flag error sessions and frustration patterns, making it faster to diagnose issues than watching full recordings. You can search sessions by user, page, error, or behavior and jump directly to the relevant moment.

Related guides & comparisons

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